Feb. 1971 As we're about to close our fiscal year of 1970, I'm...
Tags: Associates, Stock Market, Growth
Jun. 1971 I’ll review a few highlights of the past month or two...
Tags: Associates, Heritage, Associate Benefits
Aug. 1971 Turnover! Return on Investment! Those are two phrases...
Tags: Commitment, Merchandise Turnover
Nov. 1971 11 DOWN – 3 TO GO IN ‘71 And they're even getting...
Tags: Customer Service, Holiday
May. 1972 I suppose that being the President of a growing company...
Jul. 1972 Ten Tremendous Years With Wal-Mart 1962-1972 The first...
Sep. 1972 The Records Tumble In This Summer of 1972 With Wal-Mart...
Tags: Stock Market, Commitment
Dec. 1972 Sales Up for October And First Nine Months of Year!...
Tags: Stock Market, Merchandise Turnover, Holiday
Jan. 1973 Our Prime Objective for 1973 In thinking about our year...
Tags: Commitment, Merchandise Turnover
Nov. 1973 New Trends in Retailing as It Affects Our Wal-Mart...
Tags: Customer Service, Retail Industry, Change & Innovation
Dec. 1973 As the Holiday Season approaches, I would like to share...
Tags: Associates, Holiday, Change & Innovation
Feb. 1974 – Goals for 1974 It’s that time of year again. A new...
Tags: Growth, Every Day Low Prices, Merchandise Turnover
Jul. 1974 A Matter of Pride In a recent trade publication, our...
Tags: Growth, Commitment, Retail Industry
Dec. 1974 Another very excellent report was just released for our...
Tags: Stock Market, Commitment
Jun. 1976 Our first quarter results were real good, as...
Tags: Customer Service, Associate Benefits, Retail Industry, In-Stock, Shrink
Jul. 1976 The Real Hidden Asset on Wal-Mart’s Balance Sheet Much...
Tags: Associates, Commitment, Change & Innovation
Dec. 1976 By the time you read this article, you will be in the...
Tags: Commitment, Holiday
May. 1977 As a Company, we're sensitive to our customers and our...
Tags: Customer Service, Commitment
Aug. 1977 We had another good month in July and the second...
Tags: Customer Service, Stock Market, Commitment
Apr. 1978 It's the last day of March, 1978, and almost two...
Tags: Associates, In-Stock, Distribution & Transportation
Jun. 1978 We Must “Listen Aggressively” Most of our management...
Tags: Associates, Communication, Open Door
Sep. 1978 Message From Sam Walton I'm on my way to Greenville,...
Tags: Aviation, Leadership, Commitment, Hunting
Nov. 1978 1978 rolls on! Our September results were much better...
Tags: teamwork, Commitment, Retail Industry
Dec. 1978 "OUR ASSOCIATES MAKE THE DIFFERNCE" What a truth, and...
Tags: Associates, Every Day Low Prices, Associate Benefits, Holiday, Hunting, Ol' Roy
Jan. 1979 Our year's rapidly coming to a close, and what a great...
Tags: Associates, Leadership, Holiday
Mar. 1979 We’ve just completed what has to be the best year-end...
Tags: Associates, Customer Service, Communication, In-Stock, Shrink, Distribution & Transportation
Aug. 1979 My good friends, we were honored in Chicago this week...
Tags: teamwork, Retail Industry, In-Stock
1980s
May. 1980 I’ve really enjoyed my recent trips to some of our...
Tags: Every Day Low Prices, Associate Benefits, Retail Industry, In-Stock, Expense Control
Aug. 1980 I’m reminded by the chart on my wall at an early hour...
Tags: Customer Service, Growth
Sep. 1980 Greetings, my friends! Another month and another...
Tags: Transportation, Stock Market, Distribution, Leadership, Ol' Roy
Oct. 1980 GOOD ENOUGH IS NOT ENOUGH TODAY. Whatever your work...
Tags: Associates, Commitment, Retail Industry, Ol' Roy
Jan. 1981 Big K Acquisition – A Major Opportunity For Wal-Mart My...
Tags: Transportation, Growth, Distribution, Acquisitions
Aug. 1981 A hearty WELCOME to our Big K associates who are now on...
Tags: Communication, Growth, Acquisitions
Sep. 1981 On this Tuesday evening, I’m flying to Bentonville from...
Tags: Associates, Growth, Leadership, Open Door, Acquisitions
Dec. 1981 Once more, members of my Wal-Mart Family, it’s my...
Tags: Associates, Stock Market, Growth, Hunting, Ol' Roy, Acquisitions
Jun. 1982 It appears now on this first day of June that May has...
Tags: Transportation, Associates, Distribution, Commitment, Retail Industry
Jul. 1983 This is my third and final attempt to do my Wal-Mart...
Tags: Customer Service, Growth
Feb. 1984 We’ve just completed one very excellent Annual Wal-Mart...
Tags: Associates, Customer Service, Commitment
Jul. 1984 WAL-MART: Change-Flexibility-Innovation-Opportunity...
Tags: Sam's Club, teamwork, Innovation, change, Commitment
Nov. 1984 My Wal-Mart Partners and Associates: The following...
Feb. 1985 My friends, partners and associates: 1984 is history –...
Tags: Customer Service, Leadership
Jun. 1985 My Friends: I seem to be a little light on material this...
Tags: teamwork, Customer Service
Jul. 1985 On this early Tuesday morning, July 16th, I’m just...
Tags: Transportation, Associates, Growth, Distribution
Oct. 1985 I’ve just finished a memorandum to all management...
Tags: Associates, Communication, Leadership
Feb. 1986 I'm in the middle of a western swing through our...
Tags: teamwork, Leadership
Jul. 1986 I'd like to say that we're a diverse collection of...
Tags: Associates, Innovation, Leadership, change, Commitment
Aug. 1986 This 1986 year is racing by at an unbelievable pace –...
Tags: Retail Industry, Expense Control
Feb. 1988 If we truly have a "secret" for this Wal-Mart...
Tags: Associates, teamwork, Innovation, Leadership, change
Jul. 1988 Times change; people may change, but there's one...
Tags: Associates, Leadership
Sep. 1988 Friends, I'm just returning on this beautiful fall day...
Tags: Transportation, Customer Service, Distribution
Nov. 1988 One year – 1988 – is about to wind down as we approach...
Tags: Aviation, Customer Service, Commitment, Hunting
Dec. 1988 Another Year Coming to a Close: “You’ve Done Good!”...
Tags: Associates, Customer Service, Holiday
Feb. 1989 We Must Continue to Improve in 1989 By Sam M. Walton,...
Tags: Associates, Customer Service, Growth, Commitment
Jun. 1989 By Sam Walton, Chairman I’ve had a real good week. I’ve...
Tags: Associates, Customer Service, Leadership
Aug. 1989 Exceeding Our Customers’ Expectations By Sam Walton,...
Tags: Customer Service, Retail Industry
Nov. 1989 Customer Service is Our Key to the Future I recently...
Tags: Customer Service, Leadership
1990s
Apr. 1990 Let me express a few thoughts that come to mind today....
Tags: Associates, Customer Service
May. 1990 Something Old Is New Again: The Wal-Mart Visitors...
Tags: Associates, Heritage
Oct. 1990 Pleasing Our Customer Will Keep Profits High Dear...
Tags: Associates, Customer Service, Leadership, Associate Benefits
Jun. 1991 Partners and good friends of 1991, as usual over this...
Tags: Transportation, Associates, Innovation, Communication, Stock Market, Distribution, change, Associate Benefits, Expense Control
Aug. 1991 The Importance of Integrity Dear Partners: I just had...
Tags: Associates, Communication, Growth, Leadership, Expense Control
Dec. 1991 Season’s Greetings and Merry Christmas I’m writing this...
Tags: Customer Service, Leadership, Heritage, Commitment, Holiday
Feb. 1992 Our Focus For ‘92 On this day after Christmas, I’m so...
Tags: Associates, Sam's Club, Customer Service, Growth, Associate Benefits, Commitment, Retail Industry
SIGN UP FOR OUR EMAIL NEWSLETTER 
