Over the last 12 months, we’ve had more expansion into new
states than ever before. Most important
is that our new Wal-Marts, on the whole, are some of the best we’ve ever
opened. We want to salute all our new
associate-partners who have done such a great job of pioneering for Wal-Mart
these new units in states that include Michigan, Wisconsin, Indiana, Ohio,
North Dakota, South Dakota, New Mexico, Arizona, West Virginia, Pennsylvania,
Nevada, Wyoming, Utah and California. Of
course, we continue to open a large number of stores in North Carolina and
Florida which are also in this select group. Already, these stores have produced over and above the previous all-time
best net profit percentages for new stores – unbelievable but true. So, to our newest Wal-Mart partners, we thank
you and appreciate your tremendous accomplishments. Your very successful start in these new states
bide well for all of us in our Wal-Mart Company and qualifies you for our great
Profit Sharing program.
Of all we’ve achieved
together, I suppose I’m most proud of the Profit Sharing Trust for our
associates and what it has meant to them over time. Our total accumulated profit sharing must be
close to a billion dollars by now and
that doesn’t include amounts paid out to retirees. We have over 165,000 active
associate-partners in profit sharing. Many of our stores have accumulated over two million dollars in profit sharing for their associates in 17
years or less – all being contributed by our Company.
To you, our new partners: Keep doing the right and good
things for each other and our customers and you, too, will soon see your
Profit Sharing Trust grow at an
incredible rate. We’ve done it
during these past 20 years and we can and will do it during the next 20.
Over 90 stores in Missouri alone have accumulated about $85
million for their partners, averaging almost a million dollars per store! It’s something all of us can be proud
of. Arkansas, where our first stores
came on stream, now with 90 Wal-Marts, five Sam’s Clubs and three distribution
centers, will have accumulated over $175 million for our associate-partners.
secret? You and I both know it has to do
with the way we treat our customers. It
has to do with attitudes and an objective for all our great associates
throughout Wal-Mart and Sam’s to exceed our customers’ expectations every hour of every day in all of our
stores. It’s that simple. In order for that to happen, in order for
us to do the right things, we must:
Apply our “10-foot” rule.
Thank our customers by name.
Run clean, neat stores with promotionals
displayed properly throughout.
Have consistent in-stock on basics and seasonal
Save our customers time and money.
Be good citizens and help our communities in
every possible way.
In order for these
and other good things to happen, we must have
that enthusiastic, “go for it” Wal-Mart team spirit throughout our Company.Our
customers are truly our real boss. Our
managers and assistants throughout our Company must first be servants and respected leaders. Their number
one priority must be: Building enthusiasm and commitment in our
associate-partners, listening to them, accepting and trying as many of their
suggestions as possible, encouraging them along the way and fully demonstrating
and living by example the fundamentals of our Company. Our total thrust must be: Putting forth the best effort we possibly
can for our associate-partners throughout our Wal-Mart Company.
I can’t emphasize
enough that we must treat each other as we would like to be treated. That basic ingredient of honesty and
integrity is essential. Morality and a
solid determination of placing the utmost importance on our families and
keeping them together should be our individual goals.
We all have so much to be thankful for. We truly can be whatever we choose to
be. I especially like the Sam’s Club
slogan for the 1990s: “WE CAN DO ANYTHING!” Working together, caring for one
another, helping one another, building morale through teamwork – nothing can
stop us in the years ahead.
Good luck and God bless you all. Thanks my wonderful partners.
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